- Shipping Process
Because Lineage Boutique is located in the high-altitude terrain of the cold desert of Ladakh, please allow us two weeks for shipping. We hope that your order arrives before this.
Tracking notifications will be sent within 3-5 business days after your order placement. All orders are carefully processed and dispatched from our fulfilment centre within 6 weeks of receiving the order. Please note that orders placed on weekends or public holidays will be processed on the following business day.
- Shipping Options
We offer multiple shipping options to cater to your needs:
- Standard Shipping
- Express Shipping: On request only. Please reach us out on website chats or email for more info.
- India Post
- Order Tracking
Once your order is dispatched, you will receive a shipping confirmation email containing your tracking details. You can use this information to track the progress of your shipment and estimate the delivery date.
- Delivery Timeframes
Please note that delivery times may vary depending on factors beyond our control, such as local holidays, adverse weather conditions, or unforeseen logistical challenges. While we strive to ensure timely deliveries, we appreciate your understanding in cases where delays occur.
- Undeliverable Shipments
In case your shipment is undeliverable due to incorrect address information provided by you, repeated unsuccessful delivery attempts, or other factors, we will attempt to contact you for clarification. Additional shipping charges may apply if re-delivery is required.
- Address Information
Please ensure that you provide accurate and complete shipping information, including your name, delivery address, and contact number, to avoid any delays or delivery issues.
- Change of Shipping Address
If you need to change the shipping address after placing an order, please contact our customer support team as soon as possible. We will do our best to accommodate your request if the order has not yet been dispatched.
- Packaging
One of our top mantras is kind to our planet, our only home. We ensure to deliver you products that are carefully packaged that can arrive in perfect conditions, can be used for generations as well as reducing our impact on the planet. We are committed to minimizing our environmental impact, so we strive to use eco-friendly packaging materials whenever possible.
- Domestic shippin (upon request)
Shipping charges- A fee of INR 100-200 is levied for shipping within India.
- International shipping
Lineage Boutique ships to the shipping address provided by the customer. Lineage Boutique is not responsible for lost or missing orders due to an incorrect shipping address provided. Lineage Boutique cannot ship to PO Boxes. Shipments returned to Lineage Boutique as undeliverable may incur additional shipping fees to resend. Unless otherwise noted, all orders are shipped with delivery confirmation, but not signature confirmation. Signature confirmation can be provided upon request.
Please note that customs and duties will be paid by the customer.
- Contact Us
If you have any questions or concerns about our shipping policy, please feel free to reach out to us at lineageeboutique@gmail.com or WhatsApp- +91 6006957871.
Please review our Shipping Policy carefully before placing your order. By making a purchase, you agree to abide by the terms outlined in this policy.